Privacy Policy

Product coverage: BaseCode Labs website, BaseCode Central, BCL OneCampus ERP and related mobile apps.
Effective: 18 September 2026
OneCampus notice dated: 10 July 2026

Introduction

BaseCode Labs Pvt. Ltd. (“BaseCode Labs”, “we”, “us”) operates public websites, an operations hub (BaseCode Central), licensed software including BCL OneCampus ERP, mobile applications, hosting and support. This notice explains how we handle personal and institutional information.

By using our website or products you acknowledge this notice. It is informational and does not constitute legal advice.

Information we collect

Depending on how you interact with us, we may process:

• Name, email, phone number and organisation or institution
• Enquiry messages, preferred contact method, budget notes and file names you attach
• Account, login and role information for BaseCode Central, client portals and licensed products
• Device type, browser, app version, IP address and technical logs
• Cookies and similar storage as described in the Cookie Policy
• Payment or billing references where a payment gateway is used (we do not store full card numbers, UPI PINs or banking passwords)

For ERP and institutional mobile apps, the exact records collected (students, parents, staff, attendance, fees, examinations, library, HR and similar) depend on the institution and the modules it enables. The institution is the primary controller of those records. BaseCode Labs acts as a technology provider / processor except for limited account, billing, support or product-operations data we handle as an independent controller.

How we use information

• Provide websites, software, hosting and support
• Create and administer accounts and licenses
• Process enquiries and CRM leads
• Process payments through third-party gateways where configured
• Send service notifications (email, SMS or push where enabled)
• Improve reliability and security, prevent abuse, keep audit logs
• Comply with law and enforce written agreements

BaseCode Labs does not sell personal information.

Data sharing

We may share information with hosting and cloud providers; email, SMS or push delivery providers; payment processors selected for an institution; analytics tools only when configured; and other processors needed to run the service. We may also share with the institution that administers an ERP account, or when required by law. We do not claim that data never leaves our servers.

Data retention

Information may be kept while accounts or contracts are active, for accounting and tax records, security and backup copies, dispute resolution and legal requirements. Institutional academic and fee records follow the institution’s retention rules and the service agreement.

Your rights

Subject to applicable law and institutional policy, you may request access, correction, deletion where allowed, or ask questions about processing. Website enquiry deletion or correction requests: email contact@basecodelabs.com. Student, parent or staff records in OneCampus should go first to the institution’s administrator; we will reasonably assist the institution.

Institutional ERP data

Schools and colleges control institutional records. BaseCode Labs provides and operates the platform under the service agreement. Students, parents and staff use the institution’s tenant. See also Institutional Data & ERP Privacy.

Questions about this policy?

BaseCode Labs Pvt. Ltd.
Your Technology Growth Partner

Email: contact@basecodelabs.com
Website: https://basecodelabs.com
Phone: +91 95663 63655

Please use the subject line “[Policy name] — Policy Enquiry” so we can route your message.

We publish contact@basecodelabs.com as the working privacy, support and policy mailbox. Do not use an unpublished legal@ address.